You should notify Intercontinental Registrars in writing of both old and new address and alternatively you can download a change of address form from http://www.intercontinentalregistrars.com

Yes, you should either contact Intercontinental Registrars or complete a mandate form obtainable from the Registrars office or through download from our website http://www.intercontinentalregistrars.com

You can determine the number of shares you hold by adding up all your share certificates and holdings in CSCS, referring to your recent dividend warrant, or by contacting Intercontinental Registrars via letter or personal visit.

Dividends are payments out of operating profits by a company to shareholders and are paid net of withholding tax(Currently 10%). It may be paid once a year(final dividend) or twice a year(interim & final dividend).

Prior to announcing year-end results of companies, dates are set out for the closure of Register of members for the purpose of payment of dividend and issue of scrip popularly known as 'Bonus'. These dates will determine the qualification for dividends and scrips.

Hence, 'cum div' and 'cum scrip' means purchases before the closure of Register will be entitled to all benefits payable on the investment while 'ex div' or ex scrip' means purchase made after the entitlements were declared.

Conversely, if you sell your shares before the Closure of register, you sold so to say 'cum div' and 'cum scrip' and hence you will not enjoy the dividend or scrip to be issued at the coming AGM. The reverse is the case when you sell your share'Ex Div' and 'Ex Scrip'.

Please contact the Registrar immediately either in writing or in person for issuance of indemnity form or retrieval of warrants from the store where same has been returned unclaimed by the NIPOSST.

If you lose your dividend warrant you should contact Intercontinental Registrars as soon as possible, confirming where payment has been lost. We will arrange for the warrant to be stopped and issue you with a duplicate free of charge. However, upon recovery you are expected to return the original to the Registrar.

Shareholders have the right to receive dividends(if payable), to receive key company information(such as Annual Reports/Accounts), to attend Annual General Meetings or Extra-ordinary General Meetings and to vote and be voted for on certain affairs of the company.

These are evidence of your ownership of the shares and represent your interest in the company.

Yes. You need to send the share certificates to the Registrar with a covering letter explaining your request. The Registrar will then issue you with a single share certificate representing the total number of shares you own.

The administrators to the estate should visit the Registrar 's office with the following:

• Lettersof Administration or Probate(where the shareholderr died intestate or a certified true copy of Will made before death). Original for sighting bearing passport photograph of the administrators and duly endorsed by the bank
• Bankers confirmation of signature of the administrators
• Death certificate
• Gazette
• Original share certificates for endorsement

Please contact the Registrar in writing. Perhaps the share certificate has been returned unclaimed.

Legally, a child under 18 years of age may not have shares registered in their own name. Usually, if shares are purchsed on behalf of a child, they are registered in the name of a guardian who is free to deal on the shares on behalf of the child.

Provide the Registrar with the following documents:

• Photocopy of marriage Certificate and original for sighting
• Original sworn affidavit in case of change of family name
• Original Bankers confirmation of signature bearing passport photograph of shareholder and duly endorsed by the bank(where necessary to change signature)
• Newspaper publication.

Please contact your stockbroker.

Dividend warrants are currently valid for six months from the date of payment. After this time you should return any uncashed warrant to Intercontinental registrars for revalidation free of charge.

If a share certificate is lost, stolen or destroyed, notify the registrar immediately so that a 'caution' can be placed on our records to prevent transfer of ownership to another person. In order to replace your certificate(s),

• You need to execute an indemnity form at your expense to protect all parties against the possibility that the lost certificate might return to circulation. You will also need to arrange for a further guarantee by a clearing bank or a recognised insurance company.
• Also you are expected to obtain a sworn affidavit showing loss of the certificate.